Medicine & Health

Currently, patients often lose their trust in the health facility they attend. This is caused by continuously increasing pressure on the quality of provided health care. There is permanent pressure to reduce costs related to medical material consumption, quality of provided services and energy consumption.
These problems might be solved by introducing a quality management system as the universal system of the management of any company; it influences all spheres and activities of a company, including both services and external processes. The quality management system ensures uniform and correct setting of criteria, which represent an essential part of any operation, as well as the functioning of a company as a whole.

Our company has therefore extended its portfolio of services by the sphere of certification of the quality management system in medical care.

The certification of the quality management system in any health facility provides preconditions and incentives for:

• Increasing the entire company management system optimisation;
• Improving the quality of provided health care;
• Improving the communication related to meeting patients’ requirements;
• Improving suppliers’ quality, based on their periodical assessment focused on the quality of delivered medical materials, pharmaceutical preparations, medical means, machines, and provided services;
• Overall improvement in both the functioning of the main company processes and the external processes management;
• Continuous increase in the professional competence of health workers;
• Making working methods more efficient.